Shivani Ayurveda / 14 Nights Panchakarma Program
Premium Resort | Healing & Wellness Property
India / Himachal Pradesh / Dharamshala - Forest | Mountains
Year of Establishment: 2003
Nestled in the tranquil hills of McLeod Ganj, Dharamshala, Shivani Ayurveda is a premium residential Ayurvedic clinic that combines authentic Panchakarma with comfortable hospitality in the Himalayan foothills. Rather than functioning as a conventional wellness resort, the clinic follows a clinical approach to Ayurveda, where every guest receives a detailed consultation and a treatment plan designed around their individual body constitution, medical history and health goals. The clinic has built a strong international reputation and welcomes a large number of guests from Europe, North America and other international destinations who travel specifically for its personalised Ayurvedic treatments.
Property Design and Natural Setting
Shivani Ayurveda is located at Bhagsu Nag, McLeod Ganj, in the heart of one of the most popular wellness and spiritual destinations in the Himalayas. The property is surrounded by snow-capped mountain ranges, pine forests and the peaceful Tibetan atmosphere of Dharamshala, and many rooms and common areas offer views of the Himalayan landscape. The clinic and guest accommodation sit side by side, so treatments, meals and rest all take place within one calm setting, close to cafés, Tibetan monasteries and local markets.
Wellness Philosophy
The philosophy at Shivani Ayurveda is doctor-led, personalised healing. Experienced Ayurvedic doctors Dr. Shivani and Dr. Mahesh personally supervise consultations and treatment plans, with regular doctor reviews throughout the stay. The centre specialises in classical Panchakarma, detoxification, rejuvenation and chronic disease management, and supports guests with stress recovery and preventive wellness through therapies, nutrition, yoga and meditation.
Accommodation
Guests stay in spacious, comfortable rooms located adjacent to the clinic, with three room categories – Suite, Premium and Deluxe – suitable for both short wellness stays and extended Panchakarma programmes. The rooms are designed to provide a calm and peaceful healing environment.
Diet and Dining
Meals follow traditional vegetarian sattvic principles and are prepared to complement Ayurvedic treatments. Guests can dine in the indoor dining area or on the rooftop dining area with panoramic Himalayan views, and doctor-prescribed dietary modifications are available for guests undergoing Panchakarma and specialised wellness programmes.
Wellness Activities
Guests may take part in yoga, pranayama, guided meditation, mindfulness practices and wellness discussions that complement their treatment programmes. The location also makes it easy to combine treatment with gentle sightseeing and nature walks, including the Dalai Lama Temple, Bhagsu Nag Temple, Bhagsu Waterfall and Tibetan monasteries.
Guest Guidelines
McLeod Ganj is a busy hill town, and roads can become congested during weekends, holidays and peak tourist seasons. The approach roads are narrow and hilly, so walking on slopes and climbing a few steps may be required. Shivani Ayurveda is a premium clinical Panchakarma retreat, best suited to guests seeking authentic Ayurveda with comfortable accommodation rather than resort-style luxury.
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Acupuncture -
Ayurveda Education Sessions -
Ayurvedic Dosha Meals -
Campfire -
Centre's Own Medicine Courier Support -
Consultation in German -
Forest View
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Mountain View
More about Shivani Ayurveda
Dining at Shivani follows traditional Ayurvedic and sattvic nutritional principles designed to complement therapies, detoxification programs, yoga practices, and holistic healing routines. Meals are prepared with a focus on wellness, digestion, nourishment, and internal balance while supporting the body’s natural healing and rejuvenation processes.
The retreat emphasizes fresh vegetarian cuisine, herbal preparations, wellness beverages, and balanced meals curated according to Ayurvedic dietary concepts. Nutrition is treated as an integral part of the healing process, with food designed to support detoxification, strengthen digestion, improve energy levels, and maintain dosha balance during wellness programs.
Guests may experience sattvic meals, herbal teas, detox beverages, wellness-focused dietary routines, and mindful dining practices that encourage healthier eating habits and long-term lifestyle improvements. The calm dining environment further enhances the wellness experience by promoting conscious nourishment and digestive wellbeing.
Meals are served in both the indoor dining area and a rooftop dining area with panoramic Himalayan views. Guests undergoing Panchakarma and specialised wellness programmes receive doctor-prescribed dietary modifications suited to their treatment.
Leisure experiences at Shivani Ayurveda are centered around healing, mindfulness, emotional wellbeing, and connection with nature rather than conventional resort-style entertainment. Nestled amidst the serene mountains of McLeod Ganj and Upper Dharamshala, the retreat provides a peaceful environment where guests can slow down, disconnect from daily pressures, and focus on physical, emotional, and spiritual rejuvenation.
Guests can spend their free time enjoying the natural beauty of the Dhauladhar mountain range, taking mindful walks through the surrounding pine forests, practicing meditation, journaling, reading, or simply relaxing in the tranquil Himalayan atmosphere. The cool mountain climate and peaceful surroundings create an ideal setting for reflection, stress reduction, and inner healing.
The retreat's location also offers opportunities to explore the spiritual and cultural heritage of Dharamshala, including nearby Tibetan monasteries, meditation centers, local temples, Bhagsu Nag Temple, Bhagsu Waterfall, Dal Lake, and the vibrant McLeod Ganj market. These experiences allow guests to immerse themselves in the unique blend of Tibetan, Himalayan, and spiritual traditions that make the region one of India's most sought-after wellness destinations.
Guests may also participate in yoga sessions, guided meditation practices, wellness discussions, breathing exercises, and mindfulness activities that complement their treatment programs. The overall leisure experience is designed to promote relaxation, emotional balance, mental clarity, and a deeper connection with oneself while enjoying the peaceful Himalayan surroundings.
The Ayurveda center at Shivani Ayurveda focuses on authentic Ayurvedic healing, Panchakarma detoxification, preventive wellness, and holistic lifestyle correction through personalised therapies and traditional treatment methodologies. The center integrates Ayurvedic consultations, herbal therapies, detoxification procedures, and wellness-focused nutrition, yoga and meditation to create a complete wellness experience.
Guests undergo detailed Ayurvedic consultations where body constitution, dosha imbalance, lifestyle patterns and health concerns are assessed before therapies are prescribed. Treatments may include classical Panchakarma procedures such as Vamana, Virechana, Basti and Nasya (where clinically required), along with Abhyanga, Shirodhara, Potli therapy, Udvartana, Marma therapy, herbal oil therapies and rejuvenation treatments, customised according to individual needs.
The center emphasises natural healing and preventive wellness by combining therapeutic treatments with yoga, pranayama, meditation, herbal support and wellness education. This integrated approach helps guests improve digestion, strengthen immunity, reduce stress, support detoxification, enhance vitality and achieve long-term physical and emotional balance.
Our Ayurveda Doctors
Shivani Ayurveda is led by Dr. Shivani Sood and Dr. Mahesh Kumar, a husband-and-wife team of Ayurvedic doctors (BAMS), who personally supervise consultations and treatment plans, with regular doctor reviews throughout each guest’s stay.
Dr. Shivani Sood is an internationally recognised Ayurvedic doctor and health strategist with over 22 years of experience, specialising in adapting Ayurveda to the needs of guests from North America and Europe. She is also the co-founder of Shivani Ayurveda Poland.
Dr. Mahesh Kumar is an Ayurvedic doctor and Panchakarma specialist with over 25 years of clinical experience, including around 20 years at Shivani Ayurveda. He is known for his knowledge of traditional Panchakarma therapies and for integrating detoxification protocols with individualised wellness plans.
Signature Treatments
- Classical Panchakarma — Physician-prescribed cleansing procedures including Vamana, Virechana, Basti and Nasya, offered where clinically required.
- Restorative Clinical Panchakarma Program — A personalised residential detoxification programme at 14, 21 and 28 nights.
- Abhyanga — Therapeutic Ayurvedic oil massage.
- Shirodhara — Continuous flow of warm oil over the forehead.
- Potli Therapy — Herbal poultice massage.
- Udvartana — Herbal powder massage.
- Marma Therapy — Therapy on vital energy points.
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Description
The Restorative Clinical Panchakarma Program at Shivani Ayurveda is an intensive residential Ayurvedic healing experience developed through years of clinical practice, research, and personalized patient care. Unlike conventional detox retreats, the program is designed as a restorative clinical process that addresses not only physical toxicity but also the deeper emotional, mental, and lifestyle imbalances that contribute to chronic illness and suffering.
At the core of Shivani Ayurveda’s philosophy is the belief that every individual requires a unique healing approach. The Panchakarma process is therefore carefully customized according to the guest’s constitution, health condition, emotional state, medical history, lifestyle patterns, and therapeutic needs. The retreat combines classical Ayurvedic detoxification procedures with Ayurvedic psychology, modern understanding of stress-related disorders, and compassionate individualized care.
The program is particularly suitable for individuals experiencing chronic stress, burnout, emotional trauma, nervous system exhaustion, digestive disorders, autoimmune tendencies, hormonal imbalance, fatigue, inflammatory conditions, and lifestyle-related health concerns. Through a carefully supervised healing process, guests undergo detoxification, rejuvenation, emotional release, and nervous system restoration while receiving continuous support from experienced Ayurvedic practitioners.
The healing environment itself plays a significant role in the process. Located in the peaceful mountains of Dharamshala, surrounded by forests, fresh Himalayan air, and spiritual energy, the retreat creates an atmosphere where guests can step away from external pressures and focus entirely on recovery, self-understanding, and long-term wellbeing
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Daily Schedule
Items From To Yoga and Pranayama 06:00 AM 08:00 AM Dinner 07:00 PM 10:00 PM Breakfast 08:00 AM 09:30 AM Ayurvedic Treatment 09:00 AM 05:00 PM Lunch 12:00 PM 03:00 PM *: Please note that this is a general outline. Programmes will be offered based on an expert Ayurvedic physician’s assessment of the guest and clinical conditions. Specifics may vary from case to case. -
Treatment Methodology
The treatment process at Shivani Ayurveda is designed as a carefully supervised restorative healing journey rather than a standardized wellness package. Each guest undergoes comprehensive consultation and assessment before receiving a customized Panchakarma protocol tailored to their physical condition, emotional wellbeing, and healing requirements.
The therapies focus on eliminating accumulated toxins, regulating the nervous system, improving digestive strength, restoring tissue health, and addressing underlying causes of imbalance. Special attention is given to the connection between emotional wellbeing and physical health, integrating Ayurvedic psychology and supportive therapeutic care throughout the healing process.
The retreat emphasizes a gentle yet profound approach to detoxification where healing is supported through personalized therapies, therapeutic nutrition, herbal medicines, mindfulness practices, and compassionate guidance from experienced practitioners.
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Major Benefits
Deep clinical detoxification and purification
Recovery from stress, burnout, and emotional exhaustion
Improved nervous system regulation
Restoration of physical and emotional balance
Better digestion and metabolic function
Enhanced immunity and vitality
Hormonal and lifestyle balance support
Improved sleep quality and relaxation
Emotional healing and trauma recovery support
Better mental clarity and focus
Reduced inflammation and toxin accumulation
Long-term wellness and lifestyle transformation
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Key Conditions
Chronic stress and burnout
Emotional trauma and exhaustion
Anxiety and nervous system imbalance
Digestive disorders
Chronic fatigue
Sleep disturbances
Lifestyle disorders
Hormonal imbalance
Autoimmune support care
Inflammatory conditions
Metabolic imbalance
Emotional wellbeing concerns
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Inclusions
Comprehensive Ayurvedic consultation with Dr. Shivani and Dr. Mahesh
Personalized Panchakarma treatment protocol based on Prakriti and health condition
Daily Panchakarma therapies and detoxification treatments
Classical Panchakarma procedures (where clinically required) including Vamana, Virechana, Basti, Nasya, and related therapies
Daily therapeutic Ayurvedic massages such as Abhyanga, Potli Therapy, Udvartana, and restorative treatments
Marma Therapy for emotional and energetic balance
Gut and liver detoxification support using classical Ayurvedic herbs
Ayurvedic medicines and herbal support during the program
Three freshly prepared Sattvic Ayurvedic meals per day customized according to healing requirements
Personalized dietary and lifestyle guidance
Yoga, meditation, breathwork, and mindfulness practices
Emotional wellbeing and restorative healing support
Pre-treatment and post-treatment consultations
Daily monitoring by Ayurvedic practitioners and therapists
Accommodation during the treatment program
One-way pickup assistance (for eligible long-stay programs)
Post-Panchakarma reintegration and sustainability guidance
Based on Shivani Ayurveda Panchakarma and Restorative Clinical Panchakarma programs
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Starting Rate
₹ 148614 -
Airport Transfers
No -
Duration Of Therapy
75 Minutes per day -
Treatment Sessions Per Day
1 -
Number of Days
15 Days -
Languages
English, Hindi -
Food
Food at Shivani Ayurveda is considered an essential part of the healing process rather than a hospitality service. Every meal is prepared according to Ayurvedic principles with the intention of supporting detoxification, digestive restoration, emotional balance, and long-term wellbeing. The dietary approach is highly personalized and adjusted according to the guest’s constitution, digestive strength, treatment stage, and healing requirements.
Guests are served three freshly prepared Sattvic Ayurvedic meals daily using wholesome ingredients, seasonal produce, therapeutic herbs, healing spices, and traditional Ayurvedic cooking methods. Meals are designed to support Panchakarma cleansing, strengthen Agni (digestive fire), reduce toxin accumulation, and nourish the body without overburdening digestion.
The dietary program may include customized meal plans, digestive preparations, herbal teas, detox beverages, gut-healing foods, and therapeutic nutritional recommendations depending on the guest’s treatment protocol. Special emphasis is placed on mindful eating, digestive recovery, liver support, and creating sustainable dietary habits that continue beyond the retreat experience.
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Exclusions
Airfare and transportation expenses beyond included transfers
GST or additional government taxes (where applicable)
Visa expenses and travel insurance
Personal purchases and shopping
Laundry and personal room services
Additional treatments not included in the prescribed Panchakarma plan
External medical consultations, investigations, and diagnostics
Personal medications not prescribed by the Ayurvedic doctors
Extended accommodation outside the booked treatment duration
Private sightseeing, excursions, and recreational travel expenses
Emergency hospitalization or specialized medical procedures outside Ayurvedic care
Experts
Ayurveda Doctor | 25 years of experience
Years Of Experience In This Property : 20 Year
Availablilty 24 X7 Within Property : Yes
About
Dr Mahesh Kumar is an Ayurveda doctor and Panchakarma specialist at Shivani Ayurveda, with over 25 years of clinical experience and a BAMS qualification. He is known for his knowledge of traditional Panchakarma therapies and personalised Ayurvedic treatments. At Shivani Ayurveda he integrates Panchakarma detoxification protocols with individualised wellness strategies, and his approach to diagnosis and patient care has earned him recognition within Ayurveda in India.
Qualification
BAMS
Ayurveda Doctor | 22 years of experience
Years Of Experience In This Property : 22 Year
Availablilty 24 X7 Within Property : No
About
Dr Shivani Sood is an Ayurveda doctor at Shivani Ayurveda with over 22 years of experience and a BAMS qualification. She is also a transformational coach and health strategist who specialises in adapting Ayurveda to the needs of the American and European populations, and she works with clients and consultants across the US and Europe. Her approach is holistic, addressing physical, emotional and mental health. As co-founder of Shivani Ayurveda Poland, she bridges Eastern healing practices with modern Western living.
Qualification
BAMS
Walk-Through Video | 16/06/2026
Property Video
Preview Video
Stay
The Deluxe Room is spacious, elegantly furnished and filled with natural light, the room creates a peaceful sanctuary where guests can unwind after Panchakarma therapies, yoga sessions and doctor consultations while enjoying the breathtaking beauty of the Himalayan mountains.
Featuring contemporary interiors with warm wooden finishes and premium furnishings, with large windows open to picturesque views of the surrounding Dhauladhar Himalayan Range, lush greenery and the peaceful landscape of McLeod Ganj, allowing guests to view the mountains from the comfort of their room.
Every room is furnished with an extra cot to ensure a comfortable long-duration wellness stay. Whether guests are visiting for a short rejuvenation retreat or an extended program, the Deluxe Room provides the ideal balance between therapeutic living and premium hospitality.
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Balcony -
Work Space -
Smart TV
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Air Conditioner -
Extra Bed With Cot
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Geyser And Hot Water
The Premium Room at Shivani Ayurveda offers a comfortable and peaceful stay amidst the serene surroundings of McLeod Ganj. Thoughtfully designed with warm wooden interiors and large windows, the room welcomes abundant natural light and beautiful views of the surrounding Himalayan landscape. Combining modern comforts with a tranquil atmosphere, it provides the perfect space for relaxation and recovery during your Ayurveda and wellness journey. Whether you are visiting for Panchakarma, yoga, or holistic healing, the Premium Room offers a calm environment that complements your treatment and rejuvenation experience.
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Air Conditioner
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Smart TV
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Geyser And Hot Water
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Balcony
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Natural Lighting- Average
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Work Space
The Suite Room at Shivani Ayurveda offers a spacious and elegant stay with thoughtfully designed interiors with warm cove lighting, and a grand sofa setting, creating a peaceful sanctuary in the heart of McLeod Ganj. Overlooking the majestic Himalayan mountains, the suite brings a full mountain view at your window.
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Work Space
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Big Screen TV
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Geyser And Hot Water
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Air Conditioner
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Universal Socket
WellnessLoka Gallery
Wellness Slots
Ayurveda Treatment Room : Ayurveda Treatment Room
Wellness Room Type: Closed
Capacity : 1
Opening Time: 08:00 AM
Closing Time: 06:00 PM
Treatment Room Size : Small
Total Units : 4
Karin Ranzinger02-06-2026
- Overall Rating
- 5
Mara Sommer13-05-2026
- Overall Rating
- 5
Brunet “Paola” Marie Paule17-01-2026
- Overall Rating
- 5
Geraldine Pieterse16-01-2026
- Overall Rating
- 3.8
Location & Map
Location
Landmark
Near Bhagsu Nag Temple
Nearby Attractions
Located just a short distance from Shivani Ayurveda, the Tsuglagkhang Complex, the official residence of His Holiness the 14th Dalai Lama, is one of Dharamshala's most significant spiritual landmarks. Guests can visit peaceful Buddhist temples, spin traditional prayer wheels, attend meditation sessions and experience the unique Tibetan culture that has made McLeod Ganj internationally renowned. The tranquil atmosphere of the monastery beautifully complements the Ayurvedic healing journey, offering moments of reflection, mindfulness and inner peace.
Bhagsu Nag Temple & Bhagsu Waterfall
One of the most visited attractions in Dharamshala, Bhagsu Nag Temple is an ancient temple dedicated to Lord Shiva and is surrounded by picturesque mountain scenery. A pleasant walk from the temple leads to the famous Bhagsu Waterfall, where guests can relax amidst flowing mountain streams, natural rock formations and fresh Himalayan air. It is an excellent destination for gentle walks and post-treatment relaxation.
St. John in the Wilderness Church
Nestled among towering deodar cedar forests, St. John in the Wilderness Church is one of Dharamshala's oldest colonial-era churches. Its peaceful setting, Gothic architecture and quiet surroundings make it an ideal place for guests seeking moments of solitude and contemplation while exploring the region's rich history.
Norbulingka Institute
The Norbulingka Institute is dedicated to preserving Tibetan culture, art and traditional craftsmanship. Guests can explore beautifully landscaped gardens, traditional workshops, museums and artisan studios where Tibetan painting, wood carving, metalwork and textile weaving continue to thrive. It offers a unique cultural experience that enhances a wellness stay with meaningful local heritage.
Triund Trek
Adventure enthusiasts can experience the world-famous Triund Trek, one of the most scenic Himalayan hiking trails. The trek rewards visitors with breathtaking panoramic views of the Dhauladhar Mountain Range, alpine meadows and pristine natural landscapes. While not recommended during intensive Panchakarma programs, it is an excellent activity before or after a wellness retreat.
Dharamshala Cricket Stadium
Recognised as one of the world's most beautiful cricket stadiums, the HPCA Stadium offers spectacular views of the snow-capped Himalayas. Even outside match days, many visitors stop here to appreciate the extraordinary scenery and unique setting.
Tibetan Markets & Local Cafés
McLeod Ganj is home to vibrant Tibetan markets, artisan shops, wellness cafés and bookstores. Guests can browse handmade Tibetan handicrafts, prayer flags, singing bowls, organic products and locally produced teas while enjoying the relaxed Himalayan lifestyle. The cafés offer healthy meals, herbal teas and panoramic mountain views, making them popular places to unwind.
Tea Gardens of Dharamshala
The nearby Kangra Tea Gardens provide a peaceful escape where guests can stroll through lush green plantations while enjoying uninterrupted views of the surrounding Himalayan valleys. Visitors can learn about traditional tea cultivation, sample locally grown Kangra tea and immerse themselves in the region's natural beauty.
Nature Walks & Himalayan Forest Trails
The hills surrounding Shivani Ayurveda offer numerous walking trails through pine, cedar and rhododendron forests. These peaceful nature walks provide guests with an opportunity to breathe fresh mountain air, observe local wildlife and experience the therapeutic benefits of spending time in nature. Gentle walks are particularly suitable for guests seeking light physical activity during or after their wellness programs.
McLeod Ganj Bus Stand (~2 km). From Delhi: ~485 km via Ambala, Anandpur Sahib and Kangra; cab 9–10 hrs. Overnight bus from ISBT Kashmere Gate to Dharamshala/McLeod Ganj 10–12 hrs, then a short taxi ride.
Railway Connectivity
Pathankot Junction Railway Station (~90 km)
Airway Connectivity
Kangra Airport (Gaggal Airport) (~20 km). From Delhi: direct flight to Kangra ~1 hr 15 min, then a taxi to Bhagsu Nag.
Total Area Of Property (acres)
0.19
Building Free Area (acres)
0.03
Actual Area Of Property (acres)
0.16
Check-in & Check-out
Check-in: 11:00 AM Check-out: 2:00 PM
Booking & Confirmation
All consultations, Panchakarma programs, retreats and wellness services are subject to availability and prior confirmation. Bookings are recommended well in advance due to limited availability.
- A 30% advance payment is required to confirm a booking.
- Wellness packages are date-fixed. Guests who need a date-flexible package should request a customised quote at the time of booking.
Check-In & Check-Out
- Check-in: 11:00 AM
- Check-out: 2:00 PM
Eligibility
Guests must be at least 18 years old to use the services.
Room Occupancy
The Suite, Premium and Deluxe rooms each accommodate a maximum of 2 guests.
Medical Disclosure
Guests must disclose any existing medical conditions, medications, ongoing treatments, allergies, surgeries or health concerns before beginning Ayurvedic consultations or Panchakarma treatments. Treatment suitability is determined after assessment by the Ayurvedic doctors and wellness team.
Personalised treatment plans are created only after professional Ayurvedic consultation and assessment. Guests are advised to consult their primary care physician before starting any new health program.
Ayurveda & Panchakarma Treatment Policies
Treatments are based on classical Ayurvedic principles and are designed to support natural health and wellness. They are not intended to diagnose, treat, cure or prevent any disease as defined by modern medicine.
- Ayurvedic therapies, Panchakarma procedures, herbal medicines, dietary plans and wellness routines are personalised to each guest’s body constitution and health condition.
- Treatment duration, schedules and recommendations may be modified by the consulting Ayurvedic doctors whenever required for safety and therapeutic effectiveness.
Guest Conduct
Guests are expected to maintain respectful behaviour within the retreat, clinic, accommodation and wellness spaces. Activities that disrupt treatments, consultations or the healing environment may not be permitted, and the retreat reserves the right to discontinue services in cases of inappropriate conduct affecting staff, guests or operations.
Payment Terms
- Payments must be made in full before the commencement of the service; the 30% advance confirms the booking.
- Prices are quoted in Euros (€) and are inclusive of all taxes. No additional tax is charged.
- Accepted payment methods: Indian credit and debit cards, international credit and debit cards, UPI, Indian bank transfer, cash in INR, and payments in Euro, US dollars, pounds and INR.
Cancellation & Refund Policy
- A 30% advance payment is required to confirm the booking.
- No-shows and cancellations are non-refundable, regardless of the reason.
- In the case of a genuine medical emergency, a one-time date change may be considered, only on submission of a valid medical certificate within 48 hours of the missed date.
- Rescheduling requests are accepted or declined based on availability and the validity of the medical documentation provided.
Liability
Shivani Ayurveda shall not be responsible for personal belongings, travel disruptions, natural events, weather conditions, transportation delays or circumstances beyond operational control. Ayurvedic services are holistic wellness and healthcare support and should not replace emergency medical treatment where required.
Intellectual Property
All content published by Shivani Ayurveda, including text, images, videos, logos and educational material, remains its intellectual property. Unauthorised copying, reproduction, redistribution or commercial use is prohibited.
- 30% advance payment is required to confirm the booking.
- No-shows and cancellations are non-refundable, regardless of the reason.
- Medical emergency: a one-time date change may be considered only on submission of a valid medical certificate within 48 hours of the missed date. Rescheduling is subject to availability and the validity of the documentation provided.
- Wellness packages are date-fixed. Guests who need flexible dates should request a customised quote at the time of booking.
